Guardian Angel

It is the goal of all hospitals to make our patients and our communities healthier. As part of that, hospitals must become trusted partners in their patients’ pursuit of health and wellness. This begins with education. And when the patient is a child in the NICU or PICU, education becomes especially important for parents and families. From the moment a child is admitted to the NICU or PICU, parents need to feel as though their providers will go above and beyond to keep them informed and engaged. To achieve this goal, hospitals must design and implement a comprehensive, parent, and

Millions of children are admitted to intensive care units each year for critical conditions, accidents, or surgeries. Besides the physical pain, the experience can cause emotional trauma as well. The fear, anxiety, and shock can be overwhelming for patients and their families. Often many families struggle with a sense of frustration and helplessness. Studies show that when parents and families are more educated about their child’s health conditions and care plans, they take a more active role in that care.

Millions of people enter the hospital each year for critical conditions, accidents, or surgeries. Besides the physical pain, the experience can cause emotional trauma as well. The fear, anxiety, and shock can be overwhelming. The patient’s family often struggles with a sense of frustration and helplessness. For families of neonates in NICUs, those feelings can be even more profound. Relieving these emotions requires hospitals to have a comprehensive program for educating patients and their families about the patient’s condition and care plan, providing as much detail as possible throughout the entire episode of care. But far too often, that doesn’t

An article published in the Baylor University Medical Center Proceedings stated, “In the context of escalating health care costs and shocking future cost projections, the potential for improved health outcomes through patient education and self-management programs is immense.”[1] At the heart of this idea, according to the authors, is patient engagement. Nowhere is this more true than in the Neonatal Intensive Care Unit (NICU) where research indicates parental involvement and communication are key to positive outcomes.[2] And this communication should extend beyond the walls of the hospital and beyond patient discharge. Babies that have been in the NICU have higher rates

One of life’s greatest joys is having a baby. However, when the baby is born prematurely, that joy can be overshadowed by anxiety and stress. On top of the concern for the baby’s health, parents can feel overwhelming insecure about leaving their newborn in the hospital. Especially while getting back to their normal life routines, particularly when the stay extends for weeks or months. And they have good reason to be concerned. When parents are actively engaged, neonates experience better outcomes. Babies exposed to maternal sounds in the NICU experience fewer cardiorespiratory events.[1] Preterm babies exposed to parental talk achieve

The New Role of Virtual Care Technology in Removing Barriers and Improving Connectivity Between Providers, Patients, and Families Access to quality care is one of the major challenges facing our healthcare system today. Rural areas—home to one in five Americans—are particularly hard hit as hospitals and other clinical resources leave smaller communities in an effort to consolidate operations and lower costs. This means millions of consumers nation-wide have to travel—sometimes for hours—to receive care. This is especially troublesome for pregnant women or those with chronic conditions. But there’s another aspect of care access that may be under the radar of