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A robust virtual communication and parent education system for clinicians and families offering meaningful connection during critical moments.

Platform Overview

Designed with robust security, our HIPAA-compliant platform supports four TeleEngagement Solutions that keep care teams and families connected while their infant is in the NICU. Our advanced CameraSystem, one-way PatientUpdates, OnlineEducation, and new MilkTracker Solution improve the experience throughout the NICU stay and after discharge. With AngelEye, NICUs and PICUs benefit from more efficient workflows, improved outcomes, and enhanced patient and family satisfaction.

Increased Access + Enhanced Quality of Care + Improved Satisfaction

Superior Security and Service

Icon: Cloud-based
Icon: End-to-end encryption
Icon: HIPAA Compliant
Icon: EHR integration
Icon: Identity management
Icon: 3rd party penetration testing
Picture: Family Engagement Application
Icon: Family Engagement app

Advanced CameraSystem

Support family bonding and decrease anxiety with 24/7, live streaming video of the patient, in-app translator for over 100 languages, real-time family chat, and one- way text updates and surveys.

Application Features:

  • Bed Management system integration
  • Single sign-on for staff
  • Family account management with the ability to assign multiple patients to a family account
  • Family chat
  • One-way patient text updates and surveys from staff to primary parent account
  • Language Translator, 100+ languages powered by Google Translate
  • Flexible viewing 24/7 or designated hours
Picture: Family Education desktop and mobile screenshots
Icon: Family Education app


Empower parents and families by providing necessary education to help them feel informed and keep them on the path to a timely discharge. With customized, mobile educational (video, photos, or presentations) resources, available via free iOS and Android app, staff and parents stay up-to-date on needs while in the hospital and up to 90 days post-discharge.

Application Features:

  • Pre-recorded personalized “how to” videos
  • Customized training information
  • Post-discharge access to educational resources and videos (available up to 90 days)
  • Interactive clinical and patient communication
  • 24/7 viewing access via any web-enabled browser, IOS or Android device
  • Record/audit of views by patient/family
  • HIPAA-compliant content storage
  • Centralized Content Repository
Pic: happy couple on tablet computer

AngelEye Parent Education Solution

InJoy Health Education, the nation’s leader in birth and parenting education, offers a special video clip library within the AngelEye platform that covers the entire NICU journey. Each short clip delivers essential, evidence-based information through clear visuals and authentic stories, helping you teach parents of diverse backgrounds and learning styles.

The platform comes pre-loaded with InJoy Health Education content which includes 54 video clips (27 in both English and Spanish). With the InJoy Health Education Basic Clip Library, hospitals can:

Application Features:

  • Teach about the importance of pumping and breastmilk
  • Orient new parents to the NICU and its equipment
  • Empower parents to share in their baby’s care and practice important self-care
  • Increase discharge readiness
  • Extend learning into the home
Picture: Family Engagement mobile screenshot
Icon: Clinical Communication app


Enable staff to share important information and memorable moments with one-way, recorded patient updates via video, picture, and text to keep parents and family members “in the loop” as vital members of the care team.

Application Features:

  • Store and forward patient update videos
  • Patient picture updates
  • Text updates, scripted or free text
  • Communications sent to primary account
  • Record videos during daily rounds
  • HIPAA compliant